Terms & Conditions

Terms & Conditions.

Terms And Conditions Return Policy:


In the unlikely event that your product order is damaged or lost, realhghsupply.com will replace the damaged product (s) or reship your entire order 100% ASAP. In addition the following applies.

 1. Regular returns, there are no refunds after 7 days from the purchase date and you must notify (email us) before returning product to reach agreement otherwise refund will not be issued.

 2. The refund will only be the product cost, less 30% restocking fee (original shipping fee will not be refunded).

 3. Any product to include bottles, packages labels, etc. That have the seal broken or otherwise damaged will not be refunded.

 4. The customer must pay postage to return the package for a refund and products must be carefully packed along with Ice pack(s) as received. While we cannot guarantee it, if you simply refuse receiving package chances are you will not need to pay postage to return BUT it is up to carrier, still you must contact us first ( e-mail us ) to reach agreement.

 5. Please allow necessary time after returning the package and received by us for the refund to be processed and a credit issued to be applied to your credit card. Returned packages from USA. Please allow a transactional period of 30 days for refunds to be deposited after returns are received and processed, check constantly. We at Realhghsupply.com are committed to our clients well Being and safety. Furthermore all our products will arrive in factory sealed boxes with factory Holograms in place (when applicable) so you know it has never been opened. We will re-send your parcel if returned to us based on an error on our behalf at time of shipping at no extra cost to you, if returned for an error on your behalf at time of ordering we will re-send your order and charge shipping fees previous your authorization.

Billing company for this order will show on your Bank statement as: XXXXXXXXXXXXXXXX . Please honor it.  

The customer hereby acknowledge the charging company as: XXXXXXXXXXXXXXX and also accept paying the amount shown in this Order / Invoice to the Company issuing his / her Credit Card.  

Currency is in U.S. Dollars for payment of all products and there might be a slight difference in your Bank statement.

Ultimately your Bank and/or Credit Card company will apply the current currency exchange rate at time of placing order (U.S. Dollars - Mx Pesos ).

We take Your and Our security with High regards and we do require first time customers to provide and send us a copy of:

official I.D. ( Driver´s License ), perhaps if gives you a piece of mind do cover your SSN . to keep on file for this and any future orders.

Transactions are well protected by SSL certificate and a Bank is involved therefore you are always protected and we as company must avoid any possible , future wrongful charge back(s) as we find many individuals approaching this venue, it is our hope you see the fairness of this request. Also as a Safety precaution on your behalf we do not store the Card Verification Value (CVV) codes. (3 or more digits usually on back of plastic or front) with credit card information in our database. After submitting your order we will manually proceed with corresponding charge and should the same show “Declined " ( denied by your Bank ) we will notify you by e-mail. 

To continue with order then you must contact your Bank / Credit card Company and authorize payment then contact us by email or phone and instruct us to try charge again, once charge clears we will notify you and proceed to Schedule shipping, send us e-mail messages to: CUSTOMERCARE@REALHGHSUPPLY.COM with needed information.

Make sure to mention order number as displayed on your order as well as First and Last Name for us to match and proceed otherwise charge will not take place and order will be Cancel. 

We apologize for any inconvenience and we hope you appreciate the extra security step. 

We conduct Honest and Reliable Business!

Payment / SalesTax Your order will ship at the cost shown when checking out if placing order online (through our website) or the cost quoted to you if placing order over the phone. By placing your order either by phone or via the internet, you automatically accept the associated costs charged to your credit card. Final cost on your bank statement could vary if a discount is granted and you will be notified by e-mail. Please notice that our prices already reflect sales tax.

Very important: An adult signature when receiving order and / or couriers confirmation will constitute proof of delivery. 

 LEGAL DISCLAIMER. The information presented through this website should not be considered as medical advice and should not serve as a replacement for the professional medical advice of your physician.  

This company and or its agents assume no liability whatsoever and provide this material only for educational purposes. If you are ordering any medication or supplement from realhghsupply.com website then you agree that you have either a valid medical prescription for the use of the medication or that you are in good general health. We advice you to consult your physician on the use of any HGH product in accordance with all applicable US laws.

 Privacy Policy Real Hgh Supply use of personal information that you may submit to Real Hgh Supply through this Web site is governed by the Real Hgh Supply Privacy Policy. Your privacy is very important to us. We will never trade, lease or sell your personal information or e-mail address.We follow a strict anti-spam policy and we will contact you ONLY if your order information is incomplete.We take your privacy with much regards, your information always remains confidential and safe.  

Consumer Agreement / prescription: Customer is encouraged to provide a valid prescription when ordering, if possible scan and email us copy of it to travel with order. Or at your request ( by simply filling - in our order form ) and to respect your privacy we will send our products on the assumption that you do have ready a valid prescription from your Physician should it be required or requested , notice that a prescription will not arrive along with order as we cannot prescribe for you. Realhghsupply.com employees are NOT a medical staff and do not pretend to be. Realhghsupply.com is a distributor for Injectable Growth Hormone for healthy individuals that seek top quality HGH products, better pricing and availability year round.  


Shipping & Delivery At this time, Real Hgh Supply ships merchandise to all locations within the continental United States and also to international locations, when possible. (For international locations shipping fees are quite significant and you will receive an estimated quote after placing order for your approval, also delivery takes longer than to USA. In addition customer must deal with clearance for delivery issues if any or agree to our non-responsibility for goods after sent, (by simply filing -in our order form). In the unlikely event that your shipment does not arrive contact us and we will run a trace for you with carrier and we will assist as much as possible within acceptable boundaries, should order is lost then our replacement guarantee applies (US shipments only). Meanwhile we have done everything possible to explain delivery terms. Please acknowledge that we will not ship to P.O.Boxes. We highly recommend giving us a physical mailing address. All products will be sent to the customer´s designated home or business physical street address.  

We handle your order very discreetly.   

Very important: An adult signature when receiving order and / or couriers confirmation will constitute proof of delivery.

 Product should be place into fridge as soon as possible after delivered. Most Growth Hormone can handle being in room temperature for about a week. It is recommended however, to be refrigerated as soon as possible and kept refrigerated. In addition it travels with ice pack(s) to maintain desirable temperature as much as possible.